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Tony02115 Top Student
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Problem connecting C4580 to a new router on OSx10.8.4

Hello, I am unable to reconnect my C4580 to my Verizon DSL replacement wireless router.  The printer operates normally when connected to my MacBook via a hardwire USB connection.  The instructions I have found tell me that I should open the HP Device Manager on my MacBook, then from the Information and Settings drop-down menu, click Setup Assistant  to enter the new network name and security password.  As soon as I click on Setup Assistant, Device Manager crashes and I get the following error message:

 

Process:         HP Setup Assistant [433]
Path:            /Applications/Hewlett-Packard/*/HP Setup Assistant.app/Contents/MacOS/HP Setup Assistant
Identifier:      com.hp.SetupAssistant
Version:         2.1.3 (2.1.3)
Code Type:       X86 (Native)
Parent Process:  launchd [167]
User ID:         501

Date/Time:       2013-06-23 21:02:43.998 -0400
OS Version:      Mac OS X 10.8.4 (12E55)
Report Version:  10

Interval Since Last Report:          16562 sec
Crashes Since Last Report:           14
Per-App Interval Since Last Report:  12 sec
Per-App Crashes Since Last Report:   7
Anonymous UUID:                      ED6E7A2D-B328-4737-E37A-9FF6A922BFF3

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSDictionary initWithObjects:forKeys:]: count of objects (1) differs from count of keys (2)'

Can anyone help me with this? 

 

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Associate Dean
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Problem connecting C4580 to a new router on OSx10.8.4

Setup Assistant doesn't work in that version of OS X.  You will need to either borrow a Windows PC, or a Mac with OS X 10.6, to be able to put the printer back on the wireless network.  Sorry for the inconvenience. 

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Tony02115 Top Student
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Problem connecting C4580 to a new router on OSx10.8.4

Thanks for the info.  I have a Windows laptop at work.  I'll give it a try.

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Tony02115 Top Student
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Problem connecting C4580 to a new router on OSx10.8.4

ShaneR,

 

Thanks for the help!!!!  Using the Windows PC resovled my issue. 

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Associate Dean
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Problem connecting C4580 to a new router on OSx10.8.4

No problem. 🙂

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