Recently had to reinstall printer software to correct a problem. Now when I put my camera card into the SD slot it is no longer being read and I can't select it or import the photos from the card. Previously I would open Photos app and put the card in and it would ask if I wanted to import. Now the card doesn't even show up anywhere in finder to select it to import. Can anyone help?
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I understand that you are having issues while using the SD card on your Officejet printer. First off, I do not think the issue is related to the removal of the printer software. Try using a different SD card and see if that is recognized.
Also, try to perform a power drain on the PC and then try inserting the SD card:
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
Remove USB cable, if present.
Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
Turn on the printer and wait till warm-up period finishes and the printer is idle.
Please let me know if this resolves the issue, or if you require further assistance!
Good luck 🙂
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DVortex I am not an HP Employee
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