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Shanegro
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Problem with HP 902 XL printer ink

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Microsoft Windows 10 (32-bit)

I was advised to use the 902 XL black ink cartridge since I do a fair amount of printing. This cartridge and the last one I purchased and installed does not last longer than 50 pages of print before I receive a message that the ink supply is low. Note that I am not doing sophisticated printing at the moment--no graphics or such, just pages of notes. What is going on? Or is this a common problem. I was told that using the XL black cartridge was very economical since the regular sized cartridges run out. Consequently, I am paying more and getting even less. Any advice? 

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Bob_Headrick
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The standard 902 black cartridge is rated at 300 pages vs. 825 pages for the 902XL.

 

There are a few things to check:

  • Are you using HP cartridges or third party?  Reman/refill cartridges may not properly show the ink levels.
  • Is your printer always connected to a live outlet?  Using an outlet switch or other external switch to turn off the printer will cause more ink to be used at startup.  The printer should always be connected to a live outlet, and only the printer's power switch used to turn off the printer.  

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

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Dixie247
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It is plugged into a wall socket, continually.  I use HP products, not substitutes. So both of those items do not cover it.

 

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AmanDUH
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I'm having the exact same issue & my printer is always connected to an outlet & online. I also usually print notes & such, nothing that should use that much in less time than the regular 902 cartridge would last me. Have you had any luck figuring out why this could be?
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Riddle_Decipher
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@AmanDUH

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand you have issues with printing using the HP 902XL cartridge,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

does it print in draft mode? as it would yield better results.

 

In the program, you are trying to print from, click File, and then click Print.
The Print window opens.
Open the Properties dialog box.
Depending on the software program, the button might be Properties, Options, Printer Setup, Printer, or Preferences to select draft mode.


Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality.
To print more quickly, decrease the print quality. These options typically include Best, Normal, and Draft modes. 
 

Let me know how that works out, keep me in the loop and Good luck! 😉

Riddle_Decipher
I am an HP Employee

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