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HP Recommended

Hi,

 

I have problem with HP Designjet 500 Plus.  It says : Replace printheads, Cyan faulty , code 1230.  When I replaced the catrige, it won't work.

2 REPLIES 2
HP Recommended

Did you replace the ink cartridge or the printhead. You needed to replace the printhead which is hp part C4811A.

HP Recommended

Problem was with the printhead, I replaced it. Now it's working. Thank you!

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