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Suddenly unable to scan with HP 6520 even after using Scan Doctor. It scans but won't save the document - can't find it anywhere. It used to work fine.
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that the scanned documents from your HP Photosmart 6520 e-All-in-One Printer are not being saved on the computer.
This issue could occur if the firewall is blocking it.
Let's go through a few steps to troubleshoot this issue.
And here's the step by step guide for you in the link: http://hp.care/2ogiKQL
Also, let us know the operating system installed on the computer from the links below:
1. Click Here If Windows Operating System is installed
2. Click Here If Mac Operating System is installed
Let me know how this works.
You have a good day ahead.
Rainbow23 I am an HP Employee If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution” button, “Thumbs up" button!
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