Problem with Scanning with HP 6520

[NJulia100]

Suddenly unable to scan with HP 6520 even after using Scan Doctor. It scans but won't save the document - can't find it anywhere. It used to work fine.

[Rainbow23]

@NJulia100,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that the scanned documents from your HP Photosmart 6520 e-All-in-One Printer are not being saved on the computer.

This issue could occur if the firewall is blocking it.

Let's go through a few steps to troubleshoot this issue.

And here's the step by step guide for you in the link: http://hp.care/2ogiKQL

Also, let us know the operating system installed on the computer from the links below: 

1. Click Here If Windows Operating System is installed

2. Click Here If Mac Operating System is installed

Let me know how this works.
 

You have a good day ahead.