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11-02-2011 04:33 AM
My laptop crashed & had to have complete recovery carried out therefore lost printer set up. I cannot find my installation CD & cannot download the relevant driver (says that it is mising the 'WSD driver') from HP.com. I tried the Windows 7 wizard helper but it says it doesn't work with this model.
When I have got through to the 'install' section it starts ok but one it gets past the checking updates it just completely disappears off the screen. Please help as I need to print & have wasted so much time trying to resolve this the last 2 days!
06-09-2014 01:23 AM
my laptop apparantly needed to be wiped and I dont have the cd to reinstall my printer. I follow the instructions from the HP website but the driver wont install. Helpplease because this is really starting to stress me out!!!
06-10-2014 01:27 PM
Please check out your other thread for my reply.
I work on behalf of HP
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