Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Top Student
Posts: 5
Member Since: ‎04-22-2010
Message 1 of 1 (1,120 Views)

Problems printing postcards

I want to print some postcards, standard issue USPS postage-paid cards, 3.5 x 5.5 inches, using my new HP OfficeJet 8500.

 

I set up the content in WordPerfect. Under paper size, I edited the entry for 4 x 6 index card to be a 3.5 x 5.5 size.  (No "postcard" option was on the list.)  I set the paper feed to "center," since that's where the cards go in the paper tray.

 

When I tried to print, the printer passed the cards through the printer without printing on them.

 

I set the paper size back to the standard 4 x 6 index card,and  used wider margins to compensate. I had to specify landscape orientation in the document to get the text to display in the right orientation. However, I think the paper needs to feed into the printer like an envelope, short edge leading.

 

To see how the margin adjustments were working, I cut some 22# paper to postcard size and tried to print a test.. If I feed the paper with the 5.5 edge leading, the content doesn't have the right orientation. If I feed the paper with the 3.5 edge leading, the printer crumples up the paper and I have to clear out paper jams.

 

I'm hoping the heavier card stock will feed through without tearing, but I hate to waste actual postage-paid postcards on a test when I don't know whether the margins I set are going to work..

 

Thanks for any help.

 

 

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation