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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-19-2017 05:03 PM

HP Recommended
Product: HP 8610 AND HP 7110
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have two HP printers hooked up in the same network and apparently there is a copnflict in the software and or drivers for these that I cannot use one or the other.

 

Printers are HP-8610 Pro and HP-7110 . (TABLOID)

 

I need to reinstall software every time I need to Switch printing from one to the other, and doing so, blocks the printer I was using before......it is crazy but I have not been able to install the two so I can select one or the other without removing and reinstall the printer I want to switch to.

 

Any Help? 

1 REPLY 1

‎05-20-2017 03:49 PM

HP Recommended

Hi @MCII,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you facing issues with your HP OfficeJet 8610 all in one printer and HP OfficeJet 7110 Wide Format ePrinter as you need to reinstall the software every time you switch the printer on the network.

 

This issue could occur if the full feature drivers are installed on HP OfficeJet 7110 Wide Format ePrinter.

 

Let's go through a few steps to troubleshoot this issue.

 

I suggest that you uninstall the full feature drivers for your HP OfficeJet 7110 Wide Format ePrinter and install only the basic drivers.

 

Please follow the steps provided to uninstall the printer software for HP OfficeJet 7110 Wide Format ePrinter from the link: Uninstalling the Printer Software (Windows)

 

Now, install the basic drivers for HP OfficeJet 7110 Wide Format ePrinter from the link: HP Officejet 7110 series Basic Driver

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.
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