Purchased new Officejet Pro 6978 - I cannot locate the cardtridge door to install cartridges.

otto9 · ‎05-04-2017

I am trying to saet up new print and cannot locate the cartridge access door to open it for cartridge installation.

wukong33 · ‎05-04-2017

Hi,

Thank you for using HP products.

Attached is the document that guide you how to install or replace ink cartridges (video included).

https://support.hp.com/us-en/document/c05072543

Hope this information helps.

I am a HP employee. I am speaking for myself and not for HP.

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banhien · ‎05-04-2017

Hi,

Looks like you have to lift the glass up to open up the ink cartridges area

Regards.

BH
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