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otto9
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Message 1 of 3
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Purchased new Officejet Pro 6978 - I cannot locate the cardtridge door to install cartridges.

HP Recommended
Officejet Pro 6978
Microsoft Windows 10 (64-bit)

I am trying to saet up new print and cannot locate the cartridge access door to open it for cartridge installation.

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wukong33
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Message 2 of 3
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HP Recommended

Hi,

 

Thank you for using HP products.

 

Attached is the document that guide you how to install or replace ink cartridges (video included).

 

https://support.hp.com/us-en/document/c05072543

 

Hope this information helps.

I am a HP employee. I am speaking for myself and not for HP.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!
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banhien
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Message 3 of 3
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HP Recommended

Hi,

 

Looks like you have to lift the glass up to open up the ink cartridges area

 

            access.PNG

 

Regards.

BH
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