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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

 

 

2 REPLIES 2
HP Recommended

Hi nwanko,

 

Description
A printer motor error has occurred. This message might also appear if the ETB is missing or incorrectly installed. Ensure that the ETB is installed correctly.
Action
  1. Press the green (Select) button to continue.
  2. Turn the printer off, and then turn the printer on.
  3. If the error message returns, turn the printer off.
  4. Perform a cold reset.
    1. Turn the printer on.
    2. Watch the control panel.
    3. When the memory starts counting, press and hold the green (Select) button.
    4. Continue holding the green (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady.
    5. Release the check button when the Ready, Data, and Attention light are on steady. The control panel will display SELECT LANGUAGE.
    6. Press (Down Arrow) button once. The control panel will display COLD RESET.
    7. Press (Select). The printer will perform a cold reset and then continue its power-on sequence.
  5. If this message persists, contact an HP-authorized service or support provider.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...

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HP Recommended

I switched off the printer, made hard reset

 

but

Same Error. What else can i do.?

Help through video if u can.

 

thanks

Usman Qamar

 

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