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Pk5316
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Message 1 of 2
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Re: Computer not listed on HP 8600 Plus control panel & will not scan to computer

HP Recommended

Two of our computers on our secure home network show up on the control panel for scan choice of an hp 8600

The third is running win 7 and with re installing software and hours cant fix. There is no file shortcut as spoken about for

 

Program file

HP

HP

Progg8600

8600

scan

 

I cant find an activation scan button on any software loaded and re loaded

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Pk5316

 

Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are unable to scan from computer. I would like to help you out with this issue today.

  • Restart devices and check driver scan settings.
  • Run the Print and Scan Doctor.
  • Uninstall and reinstall the printer software.
  • Check Windows Image Acquisition settings.
  • Temporarily disable firewall software on the computer.

Click here follow the document to perform above mentioned troubleshooting steps.

 

Let me know how it goes.

 

Cheers.

Sandytechy20
I am an HP Employee

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