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Re: Error: Incompatible Ink - except it is compatible! HP Deskjet 1050 J series 61 Colored ink
05-01-2017 09:23 PM

So if my product is out of warranty and I still get the same error after all the troubleshootin done, heck I even bought another ink, just to be sure.
That means I just threw my money away on those new ink?
05-03-2017 11:17 AM

Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you are getting incompatible ink cartridge error message on your HP Deskjet 1050 All-in-One Printer.
This issue could occur if the electrical contacts on the printer or the cartridge are not clean or defective.
Let's go through a few steps to troubleshoot this issue.
And here's the step by step guide for you in the link: Ink Cartridge Errors
Let me know how this works.
You have a good day ahead.
Rainbow23
I am an HP Employee
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution” button, “Thumbs up" button!
05-06-2017 01:07 PM

Thank you for your reply, I'll be more than glad to help you.
I understand that the issue has not resolved after following the steps mentioned in the previous interaction.
This could be a hardware issue with the unit.
Hence, please contact HP Phone Support for further assistance at the link: www.hp.com/contacthp
You have a good day ahead.
Rainbow23
I am an HP Employee
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution” button, “Thumbs up" button!

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