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Nick-B
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Re: HP 5740 Cannot Duplex Printing & Cannot Scan to the computer

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The links provided for this answer produe 404 error.

I have the HP 5740 AIO on WiFi network with Windows 10.  I remember when I bought the printer 2 years ago, it was scanning both sides of the documents... I don't know exactly what I happend or what I  did to lose this cpability.  I need to  restore duplex scanning again, please.

 

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greenturtle
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HP Recommended

 

 

Hi,

Thanks for using the HP Forums.

 

As per specs:

 

http://store.hp.com/us/en/SearchDisplay?client=&searchTerm=officejet+5740&search=&charset=utf-8&stor...

 

You can print Duplex but the scan duplex, you will need to use the software. (not Duplex scanning)

 

Can you download and install the FULL feature printer software from HP for your operating system:

 

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps.

 

 



I am an HP Employee
Although I am speaking for myself and not for HP.
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