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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-23-2017 10:18 AM

HP Recommended

My HP Envy 7640 will not print.  Error message says paper tray is empty but it isn't.  This happened two days ago and I was able to get it working by taking off the guide tray.  Now that won't even work.    Help!  I work from home and I need to use my printer to print out my work.

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‎04-23-2017 12:13 PM

HP Recommended

The troubleshooting steps in the document here may help resolve the paper feed issue in your Envy 7640 printer.


Bob Headrick,  HP Expert

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