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kuffy
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Re: HP Envy 7640 not printing from computer after setting it up to my computer

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I just bought the HP Envy 7640 envy printer.  I did the setup.  The test page printed but I cannot print from my computer.

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banhien
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HP Recommended

Hi,

Welcome to HP Support Forum. Firstly, please download an run the following tool:

      http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

It may fix the problem for you. If not, post back full error message(s).

Regards.

BH
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