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Honor Student
Posts: 2
Member Since: ‎06-30-2014
Message 1 of 4 (337 Views)

Re: HP Photosmart 5514 Won't print black even with brand new cartridge

I am having the same problems with my printer.  I am not able to print with black ink.  I have tried all of the trouble shooting suggestions with no luck.  My warranty is expried.  Any other suggestions would be greatly appreciated.

Thanks,

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Retired
Posts: 7,878
Member Since: ‎09-03-2013
Message 2 of 4 (325 Views)

Re: HP Photosmart 5514 Won't print black even with brand new cartridge

[ Edited ]

Hello sofranco,

 

Welcome to the HP Support Forums! Smiley Happy I understand you are not able to print in black ink on your HP Photosmart 5514, I just want to make sure you have completed ALL steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages

 

Please leave me with your Country/Region so we can go from there to get this issue resolved.

 

Thank you,

HevnLgh
I work on behalf of HP



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Honor Student
Posts: 2
Member Since: ‎06-30-2014
Message 3 of 4 (299 Views)

Re: HP Photosmart 5514 Won't print black even with brand new cartridge

United States Midwest
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Retired
Posts: 7,878
Member Since: ‎09-03-2013
Message 4 of 4 (288 Views)

Re: HP Photosmart 5514 Won't print black even with brand new cartridge

Thank you sofranco for the requested information.

 

I have sent you a Private message on the Forums, please go to your Userpage to the right of your Username you will find your inbox.

 

HevnLgh
I work on behalf of HP



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