cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
lnparisi
Level 1
7 3 0 0
Message 1 of 2
166
Flag Post
HP Recommended

Re: HP Support Solutions Framework

I am having the same problem. I am trying to update my drivers am I get the message I need to intall additional software so  I download it and it configures then just disappears. I am have windows 7

0 Kudos
1 REPLY 1
HP Support Agent
HP Support Agent
17,328 17,221 899 2,529
Message 2 of 2
159
Flag Post
HP Recommended

Re: HP Support Solutions Framework

Hi @lnparisi,

 

I understand you are getting a Solutions Framework error despite your efforts thus far. I would be happy to help you with this.

 

Please download and run the HP Printer Install Wizard for Windows. The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.

 

If the issue persists, please post back and include your printer model. How Do I Find My Model Number or Product Number?

 

Thanks.

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation