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hillcroft
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Re: How to stop double sided printing for HP 7640

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Hi there, 


I just tried to do this reset, both from my computer (2 times) and once from the actual printer. 

Everything is still printing double sided. 

I don't have anything in my actual document settings within word to stop this from happening. 

I'm going to keep trying to find a way to stop it, but some help would be nice. 

I work off of a MacBook Pro. 

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Jeet_singh
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Hi @hillcroft,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I understand you want to disable two-sided printing on your HP Envy 7640 printer. Don't worry as I have a few steps to help you get through this concern,

 

Let’s try to reset your printing systems first. Try the steps below:

  • Click the Apple menu icon, and then click “System Preferences”.
  • Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
  • Right-click the blank space in the Printers list, and then click “Reset printing system”.
  • Click “Reset” in the confirmation window.
  • Enter an administrator username and password, and then click “OK”.
  • Wait until the printing system is reset and no devices show in the Printers list
  • Click the “Add button” (+).
  • Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
  • Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)

For more details, please follow the steps suggested in the support document for - HP Printers - Printing on Both Sides of the Paper (Mac) (Duplexing)

 

I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help.

 

Let me know if those steps worked for you.

If they did, that’s awesome!

Give us some reinforcement by clicking the solution and kudos buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

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