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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Problem with printer or ink system.

I turned off the printer and unplugged the printer.

There is no paper caught in side I have pulled it all out from the inside and back side. 

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