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Honor Student
Posts: 3
Member Since: ‎06-29-2014
Message 1 of 2 (1,069 Views)

Re: Printer won't print black after installing a new cartridge

I am having similar issue with my OfficeJet 4500 - any clues

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Regents Professor
Posts: 8,710
Member Since: ‎11-27-2009
Message 2 of 2 (1,036 Views)

Re: Printer won't print black after installing a new cartridge

[ Edited ]

@buyerbobby 

 

Any luck with running a Cartridge Clean? Is the cartridge within warranty?

 

Troubleshooting steps

http://support.hp.com/us-en/document/c01968417

 

 

Warranty ends dates

Wty ends dates.jpg

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