Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Hello, @edro3106 - Greetings!
Thanks for reaching out! I'd like to help 🙂
I see that you are having issues while scanning with your LaserJet printer. To assist you with this issue, I need to know the operating system on your PC. Is it a MAC or Windows?
While awaiting your reply, if you are using Windows OS, try the HP Scan and Capture. You can install the app here: http://bit.ly/2o6W4hQ
If you are on a MAC, then try using HP Easy Scan: http://apple.co/2lsPpwU
Please let me know if this resolves the issue, or if you require further assistance!
Good luck 🙂
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