Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
HP OfficeJet 6400: paper tray is stuck - won't go in or come out.
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that the paper tray of your HP Officejet J6400 All-in-One Printer is stuck and will not move in or out.
This could be a hardware issue with the printer.
Let's go through a few steps to troubleshoot this issue.
And here's the step by step guide for you in the link: http://hp.care/2pzgAIv
If the issue persists, then you may need to contact HP phone support for further assistance at the link: www.hp.com/contacthp
You have a good day ahead.
Rainbow23 I am an HP Employee If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution” button, “Thumbs up" button!
Didn't find what you were looking for?
Ask the community