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HP Recommended

I can print anything any time EXCEPT from Acrobat Reader DC.

I get the message that says "printer needs your attention."

All drivers are up to date.

HP Print and Scan Doctor says the the 3830 is off line, which is what Acrobat does to the printer.

I go to a different doc to print ( not acrobat) and it prints no problem.

Acrobat support is less than worthless. Their answer is it's the printer.

 

Help.

1 REPLY 1
HP Recommended

Try another reader like Nitro Reader 5.

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