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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-26-2017 04:52 PM

HP Recommended

its cutting off words. print one sentence then next sentence underneath is cut in half

1 REPLY 1

‎04-27-2017 10:11 AM

HP Recommended

Greetings @bigdaddy22, 

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are facing a print quality issue on your printer. 

Not to worry, I will be glad to help. 

Have you tried any troubleshooting steps on your own?

Do you face the print quality issue while making a copy as well?

May I know the operating system installed on your computer?

How is the printer connected to your computer? USB or wireless.

Please provide more information for better assistance. 

 

Copy function of a printer is independent of the software on the computer.

If you are unable to make a copy, please do hard reset (disconnect the power cable of the printer, wait for a minute and connect the power cord directly to a wall outlet and turn the printer ON.)

If the printer still does not make a copy after a hard reset. Please contact our phone support for the service or upgrade options for the printer. 

Please try the suggested steps in this HP Article and let me know how it goes. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

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