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Posts: 1
Member Since: ‎04-14-2014
Message 1 of 2 (400 Views)

Re-installing HP D110a Printer on a Windows 7 64bit PC

I am attempting to re-install an HP D110a Printer on a Windows 7 64-bit PC.  The Product No. of the printer is CN731A.   I am using Norton Security Suite software.


When I attempt to install the printer software, either from the supplied CD or from the internet, the installer hangs up and displays the following message:

"The installer cannot access this registry key.  Please ensure that the installer has access to the registry key and click Retry to continue installation.      Registry Key:  HKEY_LOCAL_MACHINE\SYSTEM"


I have tried to install with and without the Norton Security Suite active.  How do I get beyond this and complete the installation?



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Master's Graduate
Posts: 508
Member Since: ‎10-01-2013
Message 2 of 2 (377 Views)

Re: Re-installing HP D110a Printer on a Windows 7 64bit PC

A suggestion from the user Zaffiri in the following thread that you may try:


Just hang on, someone more familar with printer may get to you.




Norton Support


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