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TriciaO
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Re: out of paper error on new printer Officejet 3830

HP Recommended

The problem began when I ran out of ink. Bought the cartridge and installed it. Then the paper would not feed correctly. It's been 2 weeks of 'customer service' who keep insisting that I need to put paper 'in the bottom ma'am' (the 3830 does not have a bottom paper feed!) ARRRRRGH!!!

 

I've been 'fiddling' for 2 weeks and just need to print a document. Extremely bad performance on HP's 'help' desk

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8lives
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HP Recommended

Take a look at this HP support doc.

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