After purchasing the 4 pack replacment 364 .and installing i get the error 'cartridge problem' as an error message.
I've taken out and reinstalled numerous times and the same message. It was fine this morning before the replacements and all the cartridges are seated fine.
I've left out the small black (bow tie ) cartridge on the left, is this why it isn't working ? If this is the case then this should be marked on the outer packaging. Now a journey back to the supplier to purchase more ink that i dont actually need.
Help please, everytime i change the ink there is all ways a problem and errors