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Posts: 1
Member Since: ‎01-25-2014
Message 1 of 2 (281 Views)

Regionalized Deskjet 2050

I buy one deskjet 2050 on USA

but i live in Mexico, i try to find the 61 ink for this printer, but a can't finded.

i buy 122 ink, the box say compatible with deskjet 2050


when i install this cartridge its send me a compatibility  error


can i regionalized my printer to acept this type of  cartridge



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Posts: 29,588
Member Since: ‎11-17-2008
Message 2 of 2 (262 Views)

Re: Regionalized Deskjet 2050

[ Edited ]

You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.

Bob Headrick,  HP Expert

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