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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-05-2017 07:08 PM

HP Recommended
Product: Sprocket
Operating System: iOS

  I inadvertently saved several copies of the same picture on the sprocket film roll.  How do I get rid of them?

2 REPLIES 2

‎05-07-2017 09:51 AM

HP Recommended

Hello, @Hrdwlby - Hope you are well 🙂
 

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips!

 

I understand that you are looking to delete the photos on your HP Sprocket film roll. Ideally, you should be able to delete the files using the delete option in the app. Look for a dustbin icon or “More” option to find the delete option.

If the issue persists, then try to uninstall and reinstall the HP sprocket app and check.

 

I hope that answers your concern adequately. Let me know!

Good luck 🙂


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DVortex
I am not an HP Employee
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‎05-12-2017 08:35 PM

HP Recommended

Hello @Hrdwlby -

 

If you access the 'Photos' app on your iPhone, you can delete the photos in the Sprocket album created there.  After opening the 'Photos' app, click on 'Albums', then scroll down under the 'My Albums' section and you should see a 'sprocket' category.  You can click into that category and proceed to delete the individual saved photos.

 

Please let us know if that helps!

 

***I am an HP employee***

The comments above represent myself and do not reflect the opinions of HP.

If my post solved your issue, please click "Accepted Solution" on the post . To show appreciation for my help, please click the "Thumbs Up Icon" below! Thank you 🙂
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