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Curtis67
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Message 1 of 4
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Repeat MK cartridge issues

HP Recommended
T2500

Have an ongoing issue with MK cartridge.

Replaced the printhead and carriage PCB and the MK runs well for about a week.

Does not recognize one of the half full cartridges.

No errors on the event pages.

Replaced new MK cartridge and worked fine for a week.

Repeat of lost MK on diagnostic print.

Need other thoughts.

 

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rasheddul
Level 7
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Message 2 of 4
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HP Recommended

Hi,

 

Thanks for contacting with HP Support Forum.

 

If that cartridge is not detect on the printer, you replace only HP INk Cartridge chip with cover from old one (which is already finish and under date, like: 12- Dec, 2018).

 

I hope that answers will support to concern adequately. Let me know! Good luck 


Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Thanks,
Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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Curtis67
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Message 3 of 4
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HP Recommended

Unfortunately that is not the big issue.

Replaced cartridge with new one.

Replaced printhead with new head.

Replaced carriage PCA.

Line sensor test good.

Diagnostic test good.

One week later the MK part of the printhead drains and no longer fills with ink.

Today it is giving me error 11:10.

 

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rasheddul
Level 7
634 618 35 81
Message 4 of 4
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HP Recommended

Hi,

 

Can you check Ink tube, have their any air inside ink tube. Or check trailing cable and reconnect all internal connection.

 

 

I hope that answers will support to concern adequately. Let me know! Good luck 


Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Thanks,
Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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