cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Mik63 Honor Student
Honor Student
2 1 0 0
Message 1 of 6
11,135
Flag Post
HP Recommended

Reset M426fdw

Laserjet pro MFP M426fdw

M426fdw requires master reset; I have followed the instructions:  restart printer while holding lower right corner of the touch screen.  doesn't work.

I have tried call a couple of HP support numbers and it was simply a waste of time, and no support on Sat...

 

Any help is appreciated.

0 Kudos
5 REPLIES 5
Highlighted
Mik63 Honor Student
Honor Student
2 1 0 0
Message 2 of 6
11,129
Flag Post
HP Recommended

Reset M426fdw

solved.   unplugged and powered on while holding to the right of the ?

0 Kudos
katielearnshow Student
Student
1 1 0 0
Message 3 of 6
10,629
Flag Post
HP Recommended

Reset M426fdw

Thank you! This finally worked.

 

 I held down both the lower left and lower right corners of the touchscreen, with two fingers, as hard as I  could, while I powered it on. 

 

 I did try pressing to the right of the ? like you said. It didn't work, but I may have missed the sweet spot that time. Other places had said to hold down the bottom right corner of the touchscreen, instead of the left, and I'd tried that several times.

 

This LaserJet Pro MFP M426fdw was driving me nuts because we'd lost the password and could not do a factory reset through the setup menu.

0 Kudos
kackar08 Student
Student
1 1 0 0
Message 4 of 6
10,314
Flag Post
HP Recommended

Reset M426fdw

Hello,

 

I have the same issue with my mfp m426fdw i cant remember my password. I did like you said but didnt work. Can you describe exact spot for holding while reopen device thanks

0 Kudos
Chenry4 Honor Student
Honor Student
2 1 0 0
Message 5 of 6
5,699
Flag Post
HP Recommended

Reset M426fdw

That worked, power off, unplug, power back on and press to the right of the ? Mark. Why don't they put this in the instructions.....?
0 Kudos
Monical3 Student
Student
1 1 0 0
Message 6 of 6
2,359
Flag Post
HP Recommended

Reset M426fdw

  1. Turn the product off.
  2. Turn the product on.
  3. When HP logo appears, press and hold the lower left corner of the touchscreen. Keep it pressed for approx. 45-60 s.
  4. When the Permanent Storage Init. ...
  5. When the product has finished initialization, it displays language and location selection screen mypremiercreditcard.
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation