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jl2509
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Restore HP 7520e to factory settings

HP Recommended
photosmart 7520e
Microsoft Windows 10 (64-bit)

I have forgotten a password set for the admin login.  

Can you please help in restoring factory settings. 

 

 

Thank you

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jl2509
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HP Recommended

its ok, fixed it using the oobe reset in service tools.

 

Thanks anyway

 

 

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jl2509
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HP Recommended

Ok, not fixed.

I reset the printer to defaults but the password is still required to access some of the settings.  I have tried leaving the password field empty but no joy !

 

Any thoughts how to reset the password?

 

btw, the username I am using is admin

 

 

Thank you

 

 

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