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Salbel53
Level 3
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Message 1 of 2
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Return Printer

HP Recommended
officejet Pro 8740
Microsoft Windows 10 (32-bit)

  Sal Belleci: "I hope You Can Help? I ordered an Officejet 8740 for Replacement but I Decided to Cancel It. So I emailed one of the Tech Support Name Renee I Dont Have Her ID Number? Some How it got Lost in EMAIL The Printer Arrived But My Mailing Address Is A UPS P.O."BOX and If I ship it Back I need a UPS PREPAID Label. TYour Return Label is FEDEX. If I can Get a UPS RETURN LABEL I would Not Have to Bring it to FEDEX. UPS can Return it Customer Service Order #[Personal Information Removed]
  Not The Printer I already Have but the replacement

 

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Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,617 3,987
Message 2 of 2
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HP Recommended

 

@Salbel53

Thank you for posting on the HP Support Forums, 

I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any). 

You should be contacted within 4 business days (Excluding holidays & Weekends). 

 

Response times may vary by region. 

Please send a Private Message, if you aren't contacted within 4-5 business days.  

 

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

If you wish to show appreciation for my efforts to help you out, mark my post as Accepted Solution. 

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards, 

Riddle_Decipher
I am an HP Employee

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