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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-04-2017 06:18 PM

HP Recommended
Product: HP 6700

 

I was told to email IBS Escalation Team and every time I email it comes back undeliverable. I purchased a new printer from HP and was told I could return my unused ink cartridges.  I need the correct email address to do this.  Thank you.

2 REPLIES 2

‎04-04-2017 10:43 PM

HP Recommended

@ctstewart

Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

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‎04-05-2017 06:18 AM

HP Recommended

So I dont understand your reply I simple was told to email IBS escalation team to return unused ink.  Why is it so hard to get a email address to do what the salesman told me to do?

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