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Student
Posts: 1
Member Since: ‎02-24-2012
Message 1 of 3 (712 Views)
Accepted Solution

SD card in Photosmart C5180,

when I put an SD card in my Photosmart C5180 and try to "save photos on computer" I get msg "you need to install device software",  I have a new Compaq PC CQ2014, with Win 7 and 64 bit

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Accepted Solution

Re: SD card in Photosmart C5180,

Hi,

Did you installed the Full Feature Software below?

http://ftp.hp.com/pub/softlib/software11/COL30777/mp-76232-1/AIO_CDA_Net_Full_Win_WW_130_140.exe

 

If not, make sure to unplug the USB first.

Enter Control Panel > Devices and Printers.

Right click the C5100 printer icon and then select Remove Device.

 

Reboot your PC and then follow the installation.

 

Regards,

Shlomi

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Provost
Posts: 19,452
Member Since: ‎01-03-2011
Message 2 of 3 (700 Views)

Re: SD card in Photosmart C5180,

Hi,

Did you installed the Full Feature Software below?

http://ftp.hp.com/pub/softlib/software11/COL30777/mp-76232-1/AIO_CDA_Net_Full_Win_WW_130_140.exe

 

If not, make sure to unplug the USB first.

Enter Control Panel > Devices and Printers.

Right click the C5100 printer icon and then select Remove Device.

 

Reboot your PC and then follow the installation.

 

Regards,

Shlomi

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Intern
Posts: 29
Member Since: ‎02-23-2012
Message 3 of 3 (695 Views)

Re: SD card in Photosmart C5180,

After instalation, you will notice a "HP Solution Center" icon on your desktop. Through that program you should be able to transfer the images.

Hope that helps!
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