The HP Scanning software was supposed to always save multiple TIFF files per region scanned for Photos. However as many users have found, this does not work. I will submit this to our support teams for consideration to fix in future releases, but in the meantime, there are a couple workarounds to fix this.
(Recommended) Create a new shortcut from existing shortcut that sets TIFF to multiple file output.
- Launch HP Scanning to initial shortcut screen
- Select the base shortcut (e.g. “Picture to File”) that you want to use. You MUST choose a shortcut that has its default Scan Type as Picture.
- Change the Scan Type from Picture to Document.
- Click on “Save to File Save Options” button
- Change the File Type to TIFF (or TIFF compressed). Notice that you now see a check box for “Create one file per scanned page….”. Make sure you check this box! Click on OK to go back.
- Now the important step! Change your Scan Type from Document back to Picture.
- Click on “Save Shortcut” and give it a name of your choosing.
- Now whenever you use this shortcut, it will save TIFF files to individual images
2. Modify the Scan INI file to permanently fix the multipage TIFF output setting.
- Find your per-user HP Scanning shortcut XML configuration file. <UserName> is your account login (e.g. administrator), and <modelname> is your scanner model (e.g. g4050, n6350, etc).
Windows Vista/7 and later: “c:\users\<UserName>\AppData\Local\HP\Digital Imaging\<modelname>.xml.
Windows XP: “C:\Documents and Settings\<UserName>\Local Settings\Application Data\HP\Digitial Imaging\<modelname>.xml”.
- Open this file in an editor, and search for the shortcut name you wish to change (e.g. “Picture To File”).
- Now within this shortcut, search for the tag “<OneFilePerScannedPage>”. Notice that right after this there will be value of 0. This means that this shortcut is configured to save all images to a single file, assuming that the file type currently chosen supports multiple pages (TIFF).
- Change the value from 0 to 1. This will enable individual files per image.
- Repeat this for each shortcut within the XML file you wish to change.
- Save the file, and relaunch HP Scanning to verify fix.
I am an HP employee, however, this content reflects my personal opinion and is in no way associated with HP.