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Top Student
Posts: 6
Member Since: ‎04-20-2013
Message 1 of 3 (679 Views)

Scan to Email won't work

Photosmart 5520. I want to scan to email. I try to enter a PIN and get a connection error. I try to generate a new PIN and get a connection error. I could try to bash my head into the printer, but I'd probably get a connection error on that too. What am I supposed to do and why isn't it working? It's worked before, though I last tried it months ago. Help much appreciated.
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Top Student
Posts: 6
Member Since: ‎04-20-2013
Message 2 of 3 (673 Views)

Re: Scan to Email won't work

Also, I should have mentioned, my primary machine that uses this printer is an iPad 2.
Regents Professor
Posts: 5,461
Member Since: ‎09-16-2011
Message 3 of 3 (645 Views)

Re: Scan to Email won't work

 

Hello,

 

I see that you're having an issue setting up scan to email. Have you tried going through the process of setting it up and bypassing the pin code? The software should give you the chance to bypass it, unless you set up a code already. 

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