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Student
Posts: 1
Member Since: ‎08-05-2010
Message 1 of 3 (1,978 Views)

Scanjet 7800 - Driver error (#281,-4523)

Hello all,

 

Running Windows Vista.  Have had no problems with scanner until about 2 weeks ago when it just refused to scan and kept showing me "scanner driver error (#281,-4523)".  HP support says it is out of warranty and they won't even sell me a service call.  Have tried to reinstall driver and software, but nothing seems to work.  Input much appreciated.

R

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Student
Posts: 1
Member Since: ‎10-04-2010
Message 2 of 3 (1,884 Views)

Re: Scanjet 7800 - Driver error (#281,-4523)

I just started having the exact same issue. Were you able to get your scanner to work again? I scann 30-50 docs on this daily....

 

Thanks in advance for your help!

 

Erin

Student
Posts: 1
Member Since: ‎09-14-2012
Message 3 of 3 (1,223 Views)

Re: Scanjet 7800 - Driver error (#281,-4523)

Had scanner for a few years with aboslutely no problems.  Then one day it just started giving me the error message.  When I click on scan the only thing I get is the Scanner driver error (#281, -4523).  I've redownloaded the available driver from the HP site and still it does not work

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