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2Needlenoses
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Message 1 of 2
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Scanned picture quality

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HP Envy 5640
Microsoft Windows 7 (64-bit)

My scanned pictures (gray scale) are out of focus or blurry.  I feel this is a size problem, but I don't know how to fix it.  I'd appreciate some help.

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Rainbow23
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Message 2 of 2
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Hi @2Needlenoses,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing scan quality issues with your HP ENVY 5640 e-All-in-One Printer.

 

This issue could occur if the scan settings are not correct or the scanner glass is not clean.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Fixing Scan Quality Issues

 

Let me know how this works.
 

You have a good day ahead.

Rainbow23
I am an HP Employee

If you found this post helpful, you can let others know and also show your appreciation by clicking the Accept as Solution button, Thumbs up" button!

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