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Honor Student
Posts: 4
Member Since: ‎10-26-2013
Message 1 of 1 (275 Views)

Scanner N6350 Scanjet fails to install after Win 8.1 update.

I have this scanner installed on my home network.

It worked perfectly on Windows 8 64 bit.

Upgraded to win 8.1

Now getting 2 errors at OS start up that prevent the hardware from installing:

First dialog box entiled _HpNetDrv_

Error states "Virtual Bus Driver is not loaded"

Second dialog box entitled _HpNetDrv_

Error states "Create EhciFile() returns INVALID_HANDLE_VALUE in Delete EHCIHostController().


Are there updated drivers or do I need to reinstall or is there some other corrective action to get the hardware to install?


Thanks in advance!

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