Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 4
Member Since: ‎07-18-2012
Message 1 of 167 (31,912 Views)

Scanner error 22 message on LaserJet M1212nf MFP

I have a LaserJet M1212nf MFP. Using Windows XP OS. Have Scanner error 22 message. No changes prior to error. Used via USB with Dell Optiplex GX620.

0 Kudos
Associate Dean
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 167 (31,888 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

[ Edited ]

Did you mean Scanner error 52?  I'm asking because I found this document that discribes diffent error codes for your printer series, but the code 22 isn't there.  Let me know.

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Signature
Honor Student
Posts: 4
Member Since: ‎07-18-2012
Message 3 of 167 (31,880 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

It is 22. I saw the same 52 that you refer to. Thanks.
Associate Dean
Posts: 7,948
Member Since: ‎11-28-2011
Message 4 of 167 (31,877 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

I'm not really sure what that error means.  Try updating the firmware.  That might clear it up.  Let me know what happens.

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Signature
Honor Student
Posts: 2
Member Since: ‎07-31-2012
Message 5 of 167 (31,771 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

[ Edited ]

i updated my software and the error went away but returned after i scanned 6 pages. please help.

Associate Dean
Posts: 7,948
Member Since: ‎11-28-2011
Message 6 of 167 (31,764 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

Can you still copy?

 

Does the code come up on the printer or on the computer?

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Signature
Honor Student
Posts: 2
Member Since: ‎07-31-2012
Message 7 of 167 (31,761 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

Yes I am still able to copy. The code comes up on the printer.
Associate Dean
Posts: 7,948
Member Since: ‎11-28-2011
Message 8 of 167 (31,757 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

Please check your private messages, and let me know if the steps provided resolves your issue?

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Signature
Student
Posts: 1
Member Since: ‎08-26-2012
Message 9 of 167 (31,620 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

Can you share your solution?  I am having the same issue.  Trying to make copies on my M1212nf and half the time it works and half the time I get a "Scanner Error 22" and I am forced to restart the printer in order to get it to work again.

Associate Dean
Posts: 7,948
Member Since: ‎11-28-2011
Message 10 of 167 (31,610 Views)

Re: Scanner error 22 message on LaserJet M1212nf MFP

Check your private messages.  Let me know if that works or not.

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Signature
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation