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Student
Posts: 1
Member Since: ‎03-15-2012
Message 1 of 1 (260 Views)

Scanner lamp bulb

Hi,

 

I have a Photosmart C4480 AIO printer. PC running windows 7 64-bit.

 

My scans show vertical (fade) lines on the pictures from top to bottom. It's very obvious on black/dark background not much on bright pictures. I guess it is the scanner bulb, but could it be a software problem?

 

The other functions printing are working fine. Even copying is fine, as the lines are not obvious.

 

Does HP have the service to change the scanner bulb?

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