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03-15-2012 08:22 AM
I have a Photosmart C4480 AIO printer. PC running windows 7 64-bit.
My scans show vertical (fade) lines on the pictures from top to bottom. It's very obvious on black/dark background not much on bright pictures. I guess it is the scanner bulb, but could it be a software problem?
The other functions printing are working fine. Even copying is fine, as the lines are not obvious.
Does HP have the service to change the scanner bulb?