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obrn
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Message 1 of 2
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Scanner

HP Recommended
HP0354F1 (HPOfficejet Pro 6830

I have been able to scan documents, but when I scan and click on the view button, I cannot see anything

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greenturtle
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HP Recommended

Hi,

Thanks for using the HP Forums.  Are you using the HP scan software?

Can you download and install the FULL feature printer software from HP for your operating system:

 

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps.



I am an HP Employee
Although I am speaking for myself and not for HP.
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