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Flaco95070
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Message 1 of 2
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Scanning Failure

HP Recommended
Officejet Pro L7680
Microsoft Windows 10 (64-bit)

My Officejet L7680 won't scan.  I get an error message..  I've tried doing everything including running the HP Print Scan Doctor  Any ideas? HP snip_20170422153827.png

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ShlomiL
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Message 2 of 2
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HP Recommended

Hi,

Can you copy from the printer iteslt with no problems?

 

Please try using HP scan Extended instead, it will be installed under Start > All Programs > HP > HP Scan Extended:

http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

May you able to scan using the installed application?



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