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05-06-2012 08:46 PM
HP Solution center on a Windows 7 64 bit stopped working with the scanner of the D110a over a wireless link, but printing functions are fine.
I have reinstalled the entire software package (solution center, imaging, drivers) as well as just the D110 drivers several times. Each time everything works fine for several hours and then the Solution Center indicates that the D110a is not connected. The printer portion of the D110a continues to work fine and I can use another TWAIN scanning client with the D110a just fine.
The scan utility has been run each time and it indicates that the driver is corrupt or not installed but reinstalling the driver does not good.
06-26-2012 01:55 PM - edited 06-26-2012 01:55 PM
Sorry that you are experiencing this issue,
Did you updated the firmware of the printer?
This is the main support page for your printer, GO HERE Go to software and drivers download and select your Operating System. You should also upgrade the firmware of the printer.
If you are not experiencing this issue any longer, May you let me know, your time and courtesy, will be deeply appreciated.