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Student
Posts: 1
Member Since: ‎05-06-2012
Message 1 of 2 (194 Views)

Scanning issues with D110a

HP Solution center on a Windows 7 64 bit stopped working with the scanner of the D110a over a wireless link, but printing functions are fine. 

 

I have reinstalled the entire software package (solution center, imaging, drivers) as well as just the D110 drivers several times.  Each time everything works fine for several hours and then the Solution Center indicates that the D110a is not connected.  The printer portion of the D110a continues to work fine and I can use another TWAIN  scanning client with the D110a just fine. 


The scan utility has been run each time and it  indicates that the driver is corrupt or not installed but reinstalling the driver does not good. 

 

Any ideas?

0 Kudos
Professor
Posts: 2,242
Member Since: ‎11-22-2011
Message 2 of 2 (163 Views)

Re: Scanning issues with D110a

[ Edited ]

Hi wlammert,

 

Sorry that you are experiencing this issue,

 

Did you updated the firmware of the printer?


This is the main support page for your printer,  GO HERE Go to software and drivers download and select your Operating System. You should also upgrade the firmware of the printer.

 

  

If you are not experiencing this issue any longer,  May you let me know, your time and courtesy,  will be deeply appreciated.  

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance! Smiley Very Happy
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