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archi1943
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Scanning with Officejet 6310

When I try to scan using the document feeder with a number of pages, if any are less than my 'usual' size (A4) the scanner will stop in the middle of the next scanned page, as if it is only accepting A4 pages. The only way out is to withdraw the part scanned page, switch off the printer, then switch it back on, and then only scan pages of the same size.

 

I have had earlier Officejet models without this problem. Is there a solution, please?

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Level 6 Akki78
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HP Recommended

Scanning with Officejet 6310

Hi,

Please follow the link below to solve the issue:

http://support.hp.com/us-en/document/c00228023
I work for HP but my posts and replies are my own.
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