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spreng
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Select Portrait/Landscape with email/eprint - how?

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I printed a coupon from my webOS HP Veer and it printed landscape even though the printer default is set to portrait. How do I control this when printing remotely via email?

 

HP Deskjet 3050A All-In-One Printer - J611h

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Cole_M
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Hello spreng,

 

As of right now, the only way to control the settings of how a document prints is with the document's settings and the settings inside the HP ePrint Center.

 

The HP ePrint Center can control what size paper you are printing on, and the document you are emailing must be saved in the correct orientation.

 

As for the coupon, is it being sent inside the body of the email or as an attachment?

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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spreng
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The coupon was an image attached to an email.

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Cole_M
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spreng,

 

Most likely, whatever site attached the coupon formats the print job to print in landscape orientation.  If you are able to open the file and change the orientation to portrait, then it should print in portrait.

 

Depending on the file type, image or document, the changing of the orientation may not be possible.  In your reply, you specified it is an image file, which most likely will not be customizable to print to read in a portrait orientation.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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