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Top Student
Posts: 8
Member Since: ‎03-24-2009
Message 1 of 5 (23,277 Views)

Service HP CUE DeviceDiscovery Service hung on starting

This is happening on both Vista 64 machines that are networked to my new CM2320nf. I cannot believe that I have some kind of problem with HP software with EVERY HP printer I buy.Every day on bootup network discovery is stalled due to:

Problem Event Name: ServiceHang

Service Name: hpqddsvc

Image Name: hpqddsvc.dll

Image Version: 100.0.190.0

Service Type: 20

Start Type: 2

OS Version: 6.0.6001.2.1.0.256.1

Locale ID: 1033

Extra information about the problem

Bucket ID: 111712637

 

 

0
Tutor
Posts: 14
Member Since: ‎04-30-2009
Message 2 of 5 (22,480 Views)

Re: Service HP CUE DeviceDiscovery Service hung on starting

I have the same problem with my Pavilion dv7-1232nr. I have been trying to figure this out and I have had no luck. I think it might be my Kaspersky software, but I am not sure.
Top Student
Posts: 8
Member Since: ‎03-24-2009
Message 3 of 5 (22,472 Views)

Re: Service HP CUE DeviceDiscovery Service hung on starting

There is a fix in these forums about stopping and disabling the HP CUE service from services.msc that worked for me.
Tutor
Posts: 14
Member Since: ‎04-30-2009
Message 4 of 5 (22,438 Views)

Re: Service HP CUE DeviceDiscovery Service hung on starting

Thanks for the info. I found it and made the change. No error messages.
Student
Posts: 1
Member Since: ‎01-06-2010
Message 5 of 5 (15,686 Views)

Re: Service HP CUE DeviceDiscovery Service hung on starting

Service HP CUE DeviceDiscovery Service hung on starting.

Problem Event Name: ServiceHang

Service Name: hpqddsvc

Image Name: hpqddsvc.dll

Image Version: 100.0.190.0

Service Type: 20

Start Type: 2

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

 

This is what shows on my Problem Reports and Solutions.

I hope that this is the same problem that all of you have with your HP Pavillion Computers. Thanks. I also hope I can find where the solution is.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation