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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-28-2017 07:51 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

   How do I know what color is low, when low ink comes up? My last printer had a graph to show how much ink I had in each color. Thanks for your help

3 REPLIES 3

‎04-28-2017 09:12 AM

HP Recommended

Hi,

What is your printer model? that will highly help as the display varies from one model to another...



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‎04-28-2017 10:16 AM

HP Recommended

My printer is a HP OfficeJet Pro 6978

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‎04-28-2017 11:21 AM

HP Recommended

Hi,

You will see a circle colored cartridge mark below the low ink message with an indication of the cartridge the error refers to as following:

C (Cyan), M (Magenta), Y (Yellow) or K (Black)

 

You may also press OK to return to the main screen, swipe your finger from the top to the bottom of the screen and tap the ink drop icon to access the ink levels screen.

 

Regards,

Shlomi



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