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Larry7706
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Message 1 of 2
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Smeared faxes

HP Recommended
HP Officejet Pro8600 Plus
Mac OS X 10.11 El Capitan

Every FAX i send using the document feeder has a one inch wide smear all the way down the page 4" in from left side. How do I fix this?

 

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Larry7706

 

Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are getting fax quality issue on HP Officejet 8600 printer. I would like to help you out with this issue today.

  • Clean the scanner components.
  • Change the fax speed.
  • Change the Error Correction Mode setting.
  • Update the printer firmware.
  • Reset the printer.

Click here and follow the document to perform above mentioned troubleshooting steps.

Let me know how it goes.

 

Cheers.

 

Sandytechy20
I am an HP Employee

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